Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity.
- Increase call center agents productivity by up to 220%
- Connect calls automatically – no wasted time with unanswered calls
- Track all your customer interactions in one place
- Manage telemarketing campaigns
- Broadcast marketing and service messages to your customers
- Handle financial transactions – including credit cards and subscriptions
Features
Customer management
Sales management
Task management
Calendar & appointment management
Advanced easy to use data import/export wizard
eMail, SMS, WhatsApp and fax management.
File & paperwork attachments
Work from home
